With Waizy, you’re not just reacting to customer questions—you’re steering the conversation. Define which products matter most, set priorities, and even connect keywords to specific items. Waizy then recommends the right product at the right time—helping you sell more, and sell smarter.
With Waizy, you’re not just reacting to customer questions—you’re steering the conversation. Define which products matter most, set priorities, and even connect keywords to specific items. Waizy then recommends the right product at the right time—helping you sell more, and sell smarter.
What Are Smart Recommendations?
Unlike generic chatbots that simply echo product descriptions, Waizy lets your team guide the algorithm. Highlight your high-margin items. Flag the products you want to push. Create keyword triggers that link directly to a solution. The result? Recommendations that feel natural, helpful, and profitable.
Why It Matters
Shoppers don’t always know how to describe what they need. By teaching Waizy which products solve which problems—even if it’s not in the product title—you capture sales that would otherwise slip away. It’s not just about finding something—it’s about finding the right thing.
What Are Smart Recommendations?
Unlike generic chatbots that simply echo product descriptions, Waizy lets your team guide the algorithm. Highlight your high-margin items. Flag the products you want to push. Create keyword triggers that link directly to a solution. The result? Recommendations that feel natural, helpful, and profitable.
Why It Matters
Shoppers don’t always know how to describe what they need. By teaching Waizy which products solve which problems—even if it’s not in the product title—you capture sales that would otherwise slip away. It’s not just about finding something—it’s about finding the right thing.

How it works
Prioritize What Matters
Tell Waizy which products are most important for your business—whether it’s new arrivals, bestsellers, or high-margin items.
Connect Keywords to Products
Create simple keyword rules: “back pain” → mattress, “gift” → curated bundles, “sleep” → top-selling pillows.
Guide Every Conversation
Waizy blends your instructions with AI context, so customers always see relevant suggestions—whether they’re specific or vague.
Key Featuers
Align AI With Your Business Goals
Set product priorities so Waizy promotes what matters most for your growth.
Capture Hidden Sales Opportunities
Match keywords to solutions—even if your product descriptions don’t mention them.
Push High-Margin Products Effortlessly
Improve profitability by nudging customers toward higher-margin items.
Keep Recommendations Relevant
AI balances your inputs with customer intent, keeping suggestions natural.
Control Without Complexity
Simple setup—no coding, just clear instructions your team controls.
Why Waizy.Pro
More Sales, Less Effort
Let Waizy recommend the right products automatically—so your team doesn’t have to.
Higher Profitability
Push the products that bring the best returns for your business.
Smarter Conversations
Customers feel guided, not sold to—building trust and loyalty.
Consistency Across the Store
Every interaction feels aligned with your brand’s priorities, across web and chat.
Ready to transform your customer support experience?
Ready to boost conversions with AI that sells your best products first? Let’s set up your smart recommendations today.
Frequently Asked Questions
Can I choose which products Waizy recommends first?
Yes. You can define product priorities in the dashboard—like highlighting bestsellers or new launches.
What if customers don’t give enough context?
Waizy uses AI to recommend the most relevant product based on available info, while following your store’s rules.
Do I need technical skills to set up rules?
Not at all. Product priorities and keyword rules are set with simple toggles and fields—no coding needed.